ManageMate

A concern we continually hear from Council’s that are considering a truck based reporting system, is that their day labour will be unhappy if such a system is implemented.

This is not to say that they don’t have concerns. The introduction of any new technology or even procedural changes in a council can cause staff to be apprehensive, particularly if management does not clearly explain what is going on. If the process of introducing a fleet/waste management system is handled correctly and explained clearly, staff are more likely to be relaxed. Most drivers quickly appreciate that truck based reporting system is about making the council more efficient and that it’s not going to threaten their livelihoods. In fact, the experience is that many drivers quickly recognise the benefits and conveniences it provides them.

Every business has been faced with introducing often successive waves of new technology. These all typically have implementation challenges but the overwhelming experience is that the results are good for both the business and its employees. The initial anxieties of employees about a particular technology disappear when they understand the benefits and how useful it actually is. The introduction of a truck based reporting system is no different and there is already a growing acknowledgement that within a few years these applications will be common-place in councils.

Apart from the benefits that flow to the Council itself, there are advantages for drivers.

Driver safety and security

Speed and fatigue are the main contributors to accidents and one cannot imagine any driver who would not support initiatives by their employer to improve safety. A comprehensive system like WASTEMate improves driver safety by monitoring the vehicle and in cases of an emergency, accident, stolen vehicle or breakdown, fleet managers are able to easily locate the vehicle and get help to the driver.

Reduced paperwork

Detailed vehicle activity reports generated by WASTEMate mean that councils can go a long way to eliminating the nuisance to drivers of having to manually fill out additional time cards and Job logs.

Building a driving ‘track record’

Drivers that operate vehicles fitted with WASTEMate can build-up a track record of safe and efficient driving performance. This enhances their standing with the council and can also provide them with improved employment opportunities.

Doing the right thing

Instances do occur where drivers are incorrectly accused of reckless driving, taking the wrong route or taking too long to complete a particular trip or task. In these circumstances WASTEMate provides proof of what actually occurred on-route. Drivers that have done the right thing and performed their job functions as expected will have the back-up to explain their actions.

Job delivery verification and re-routing efficiencies

WASTEMate records the daily activities of a vehicle, including all stop locations and the time at each stop, which means that drivers do not have to continually verify that jobs are being completed as scheduled. Mapping capabilities also enable dispatchers to locate trucks and re-route drivers if necessary, to minimise costly delays or missed pick ups/deliveries.

For more information on the full suite of options available with WASTEMate, please contact Ray Gonella on (02) 9756 2622 or view our website at www.managemate.com.au